Client policies

Proposed terms of service

Part of the Augusta website. Pending legal review and Director approval.

Policy centre

Booking confirmation

A booking is confirmed when Augusta sends written acceptance showing the agreed scope, date, price and payment terms. Please tell us promptly if a detail needs correcting.

Changes

Changes to scope, timing or location need recorded agreement and may affect availability, price or delivery time.

Service standard

Augusta will provide agreed services with reasonable care and skill. Nothing in these proposed terms removes rights that cannot lawfully be excluded.

Safety and concerns

We may pause or reschedule work that is unsafe, unlawful or materially different from the confirmed booking. Raise any concern promptly so we can review it fairly.

Booking & payment guide Contact Augusta